Data privacy policy

Data privacy policy

from Entelios for the use of the website

Thank you for visiting the website of Entelios (hereinafter “Entelios” or “we”) at the URL (hereinafter “Website”). 

The processing of personal data via our website is in accordance with the General Data Protection Regulation (DS-GVO) and the Federal Data Protection Act (BDSG). By means of this privacy policy we inform you about the collection of personal data by the data subject in accordance with Art. 13 DS-GVO. For this privacy policy, the definitions are in accordance with Art. 4 DS-GVO.

1 Name and contact details of the responsible person

The person responsible for the processing of personal data under this Privacy Policy is:

Entelios AG
Loop site 31
Werinherstrasse 81
81541 Munich

2 Contact details of the data protection officer


3 Purposes and legal bases for the processing of personal data

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link:

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3.1 Collection and processing of personal data when visiting the website

Your Internet browser automatically sends us, in particular:

  • Date and time of retrieval of the website,
  • your browser type and browser settings,
  • the operating system used,
  • the page you visited last,
  • the transferred amount of data and the access status, as well your IP address.

This information and personal data are required for the purpose of correctly delivering and optimizing the contents of the website, to ensure network and information security and to protect the website from attacks, disruptions and damage.

Personal data and information collected thereafter shall be statistically and collectively evaluated by Entelios in order to increase data protection and data security in order to ensure a level of protection of the processed personal data that is commensurate with the risk. The personal data collected when the website is accessed, in particular the user’s IP address, will be deleted no later than seven days after they have been collected, unless an attack or a threat has been detected by the user.

As far as we collect and process personal data of the user (in particular the IP address) when the website is accessed, the legal basis for this is Art. 6 para. 1 sent. 1 letter f of the DS-GVO, because this processing is for the protection of the legitimate interests of Entelios required. Entelios legitimate interests in this regard are to increase privacy and data security to ensure a level of protection appropriate to the risk of Entelios personal data, to ensure network and information security, to optimize the site and to protect it from attacks, disruptions and disruptions Protect injuries.

3.2 Contact via the website

If necessary, you may contact Entelios by providing your personal information. On the one hand, you can send messages to the e-mail addresses mentioned on the website. In this case, we will receive your e-mail address and, if applicable, personal data contained in the e-mail.

The personal data transmitted to Entelios will be collected and processed for the purpose of processing your contact request.

The legal basis for the processing of these personal data is Art. 6 para. 1 sent. 1 letter b of the DS-GVO, since the processing is necessary for the performance of a contract between Entelios and the data subject or for the performance of pre-contractual measures, at the request of the data subject respectively.

3.3 Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

3.4 Use of cookies

Cookies are used when using the website. Cookies are intended to personalize the website for your visit and to facilitate the use of the website. Cookies are small text files that the website transmits to the cookie file of the Internet browser on your device and holds it there for later retrieval, so that the website i.a. can remember who you are. A cookie typically includes the name of the domain from which the cookie originates, the “lifetime” of the cookie, and a unique identifier. The following types of cookies are used on the website:

Session cookies: These cookies are necessary for you in order to use the website in the first place. They are temporary and remain in the cookie file of your browser until you leave the website. These session cookies are deleted when you end the browser session.

Persistent cookies: These remain longer in the cookie file of your browser. The duration depends on the lifetime of the specific cookie. Entelios’ persistent cookies allow the site to remember your choices (for example, the language you choose or the region you are in).

If you do not want to accept cookies from the website, you can refuse them and deny access to previously stored information by setting your Internet browser accordingly. The settings within your browser that allow you to do this vary from browser to browser. The settings can usually be found under “Privacy” or “Cookies” of the “Internet Options” or “Settings” menu of your browser. If you need help to disable or delete cookies, you should use the “Help” menu within your browser. Information about the administration and deletion of cookies as well as a corresponding instruction for the common browsers are e.g. available at Please note, however, that you may not be able to use all of the interactive features and functionality of the website if cookies are blocked or deleted.

As far as cookies are used with your consent and as a result personal data are collected and processed, the legal basis for this is Art. 6 para. 1 sent. 1 letter a of the DS-GVO. Incidentally, the legal basis is Art. 6 para. 1 sent. 1 letter f of the DS-GVO, because this processing is necessary to ensure our legitimate interests. We hereby pursue the legitimate interests to personalize the website for the visit of the user and to facilitate the use of the website.


Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

Browser plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link:

Objecting to the collection of data

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.

For more information about how Google Analytics handles user data, see Google’s privacy policy:

Outsourced data processing

We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.


Newsletter data

If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the “unsubscribe” link in the newsletter. The data processed before we receive your request may still be legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.


Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of Google at

7 Recipients of personal data

Within our organization, only those departments or employees have access to the user data which are necessary to fulfill our contractual and legal obligations or for the purpose of exercising our legitimate interests.

A transfer of personal data of the user to third parties takes place exclusively in the context of the contract execution or for purposes of the fulfillment of legal requirements, according to which we are obliged to the information, the announcement or the passing on of data or if the data transfer is of public interest, or if external service providers process the data on our behalf or by failover, or because of our legitimate interest or the legitimate interest of the third party, or if you have given your consent for transmission to third parties.

8 Duration of storage of personal data

We process and store your personal data for the duration of the existing business relationship between you and us. This also includes the initiation of a contract (pre-contractual legal relationship) and the execution of a contract.
In addition, we process and store the personal data, if this is necessary due to legal storage and documentation obligations. Such obligations arise i.a. from the Commercial Code (HGB) and the German Fiscal Code (AO). The deadlines for storage and documentation specified are up to ten years beyond the end of the business relationship or the pre-contractual legal relationship.
Furthermore, other legal requirements may require a longer storage period, such as e.g. the preservation of evidence within the framework of the statutory statute of limitations. According to §§ 195 et seq. of the Civil Code (BGB) the regular limitation period is three years; however, in certain cases limitation periods of up to 30 years may apply.
If the data is no longer required for the fulfillment of contractual or legal obligations and rights, they are regularly deleted unless their further processing is necessary for the fulfillment of purposes that result from an overriding legitimate interest within the meaning of the first sentence of Art. 6 para. 1 sent. 1 letter f of the DS-GVO. An overriding legitimate interest on our part is e.g. if deletion is not possible or only possible with disproportionately high costs because of the special nature of the storage and processing for other purposes is precluded by suitable technical and organizational measures.

9 Your rights as an affected person

You have the following rights:

Right to obtain information about the personal data concerned (Art. 15 DS-GVO),

Right to rectification (Art. 16 DS-GVO),

Right to cancellation (Art. 17 DS-GVO),

Right to restriction of processing (Art. 18 DS-GVO),

Right to object to processing if the data processing takes place on the basis of Art. 6 para. 1 sent. 1 letter e or f of the DS-GVO (Art. 21 DS-GVO); see also the reference to the right of objection according to Art. 21 DS-GVO at the end of this privacy policy,

Right to data portability (Art. 20 DS-GVO),

Right to revoke consent at any time without affecting the lawfulness of the processing on the basis of consent until the revocation if the processing of the data is based on a consent under Art. 6 para. 1 letter a or Art. 9 para. 2 letter a of the DS-GVO,

Right to appeal to a supervisory authority (Art. 77 DS-GVO).

10 Obligation to provide personal data and consequences of non-provision

The provision of personal data is required to use the website. In the case of a non-provisioning, the website cannot be used or only with limited functionality.

11 No automated decision-making

We do not make an automated decision-making process within the meaning of Art. 22 para. 1 DS-GVO, which has a legal effect on you or significantly affects you in a similar manner.

12 Modification of this Privacy Policy

It is necessary to adapt and change the contents of this privacy statement on a case-by-case basis. Entelios therefore reserves the right to change this Privacy Policy and will provide the amended Privacy Policy on the website and inform the person concerned in advance of the amended Privacy Policy if Entelios intends to further process the Personal Information for any other purpose.



Reference to the right of objection under Art. 21 DS-GVO

1 Right of objection due to particular situations

At any time you have the right of objection, for reasons arising from your particular situation, regarding the processing of personal data concerning you, according to Art. 6 sent. 1 letter e (public security) or Article 6 para. 1 sent. 1 letter f (data processing on the basis of a balance of interests) of the DS-GVO; this also applies to profiling based on these provisions. Entelios no longer processes your personal information unless Entelios can demonstrate compelling legitimate reasons for processing that overcompensate your interests, rights and freedoms, or the processing is for the purpose of enforcing, pursuing or defending legal claims.

2 Exercise of the right of opposition

The right of objection can be exercised informally, for example by mail to Entelios AG, Loopsite 31, Werinherstrasse 81, 81541 Munich or by e-mail to